Contact Us

BENEFIT INFORMATION AND PLAN UTILIZATION

Phone: +1.610.254.8765 (Collect Calls Accepted) or +1.866.750.6125 (U.S. Toll Free)
Email: scholars@hthworldwide.com; someone will respond on the next business day.


24 HOUR PRE-CERTIFICATION AND EMERGENCY ASSISTANCE

For Pre-certification of Medical Services inside or outside the United States:
Phone: +1.610.254.8767 (Collect Calls Accepted) or 1.866.266.7506 (U.S. Toll Free)

Click here for information about pre-certification including the electronic pre-certification process/notification


PRESCRIPTION BENEFITS

Provided by Universal RX
Phone: 1-540-777-1450, (U.S.A). Hours: 8:30am - 5:00pm EST, USA

For Mail Order within the United States (if available for your program):

To Enroll & Order:
Online: Visit the website at www.drugsourceinc.com
Email: Send email to refills@drugsourceinc.com
Phone: Call DrugSource to order: 1-800-854-8764, (U.S.A). Hours: 8:30am - 7:00pm CST, U.S.A.
Mail: Complete the Order Rx - US Order Form. Attach your prescription(s) to the order form and mail to:
DrugSource
P.O. Box 1366,
Elk Grove Village, Illinois 60009-1366

For International Mail Order (if available for your program):

To Enroll & Order:
Mail: Complete the order form (both sides). Attach your prescription(s) or refill label(s) to the order form. Mail completed order form to:
Universal Rx: Attn: EPS Team
710 3rd Street Roanoke, VA 24016, U.S.A

Online: Visit our website at www.expatps.com and complete the on-line order form.
Fax: Visit our website at www.expatps.com and print out the order form from the website. Fax completed form (both sides) with prescription(s) to 540-777-7184, (U.S.A).
Phone: Call an EPS Representative to order: 540-777-1450, (U.S.A). Hours: 8:30am - 5:00pm EST, USA

CLAIMS SUBMISSION

Administered through HTH Worldwide
Mail Claims to:

HTH Worldwide
Attn: Claims Department
P.O. Box 1748
Southeastern, PA 19399-1748, USA

Payor ID# (US): 60054
Email claims to: hthclaims@hthworldwide.com

SALES & ADMINISTRATOR ASSISTANCE

Exclusively offered through Clements Worldwide
Phone: +1.202.872.0060 (Collect Calls Accepted) or +1.800.872.0067 (U.S. Toll Free)
Fax: +1.202.466.9064